Doormouse is a product which allows guests to access your wired IT network using their own devices such as laptops and games consoles. This helps meet the regulatory requirement for network owners to monitor and record access.

Guests are taken through a simple self-service registration process:

  • Authentication
  • Agreement of terms
  • Device registration

As the network owner you retain control, with an administration panel allowing appropriate staff to track network access by guests.


What our customers say

'Since we switched to using Doormouse our support tickets have dropped by nearly 65% compared to the same period in previous years. Mimoto effectively engineered out our common time consuming problems allowing our support staff to focus their time on other things.' - Mike Taylor (Halls Support Manager, The University of Manchester)
'Since we switched to using Doormouse our support tickets have dropped by nearly 65% compared to the same period in previous years. Mimoto effectively engineered out our common time consuming problems allowing our support staff to focus their time on other things.' - Mike Taylor (Halls Support Manager, The University of Manchester)

FAQ

What is Doormouse?

Doormouse is a network access registration portal, designed with long term guests and residents in mind. It has a simple user interface and integrates with your existing network infrastructure.

What does Doormouse do?

Doormouse allows you to grant access to your wired network via user-owned devices. It integrates with your existing identity and network infrastructure to smoothly complement your existing services.

How much does Doormouse cost?

The cost of Doormouse depends on the size of your organisation and approximate number of potential users. There is a monthly subscription, which includes set up and technical support. The appearance of the software can be customised for your organisation at an additional cost. We would be pleased to discuss your specific requirements.

What kind of organisation is Doormouse suitable for?

Doormouse was originally developed with universities in mind. However, it is suitable for a wide range of organisations with a need to allow guest access to a wired network such as hotels, hospitals, or care homes.

What are the technical requirements for Doormouse?

Doormouse is offered as a software as a service platform, so the hosting of the service is built into the basic cost. To integrate with your existing network a software “network agent” must be available. The specifics will depend on circumstance but a small VM with 1GB of memory will be sufficient for most single sites.

What ongoing post purchase technical support is available for Doormouse?

Doormouse includes 8am – 5pm technical support accessible by phone or email, and initial help setting the product up in your organisation.

Who controls and retains user access data?

Control of user data is primarily defined by your existing identity infrastructure, so you can choose which information is appropriate to release to Doormouse. Doormouse also allows the user to optionally supply some additional data, but they can revoke permission at any time. User data retention can be configured to meet your own policy/ legal needs.

Find out more; get in touch.